diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 9362124942
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This streamlined method allows for effortless and secure access.
Q2: What should I do if I am not getting OTP?
To start, ensure your internet connection is stable and strong. If you still don't receive the OTP, you can try clicking send again. If that doesn't work, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your correct KYC (Know Your Customer) details to the customer support via email to facilitate the account transfer. This will assist in updating your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. Once installed, you can easily access and play the app.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, a minimum withdrawal amount of Rs. 100 applies, which is higher than in other apps. Withdrawals are only possible for earnings from game play, not for bonus amounts. Users cannot withdraw bonus funds collected in the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and all relevant bank details. Completing these steps will ensure a smooth and secure experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, payment processing may be delayed in some cases, requiring a wait of up to 24 hours. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus can only be used for gaming and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn. This means the bonus funds are separate from your own funds.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is unsuccessful, the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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